Privacy Policy
How we handle the information you send us through this website.
Last updated: 27 October 2026
This policy explains what personal information WORLD WIN TRADE COMPANY ("we", "us") collects through worldwintrade.ca, why we collect it, and how it is handled. It applies to this website and to enquiries submitted through it.
1. Information we collect
We collect only what you choose to send us:
- Enquiry details — your name, company, email address, optional phone number, and the description of the process or project you provide.
- Technical data — standard server logs (IP address, browser type, pages requested, timestamps) generated when any website is visited, used for security and to keep the site working.
We do not ask for passwords, payment card numbers, government identifiers, or personal data of third parties through this website. Please do not send them through the enquiry form.
2. How we use it
- To reply to your enquiry and prepare a quote or proposal.
- To communicate with you about a project you have asked about.
- To keep the website secure and diagnose technical problems.
We do not sell personal information, and we do not add enquiry details to a marketing list without your consent.
3. Sharing
We do not share your information with third parties except:
- With service providers who host the website or process email on our behalf, under confidentiality obligations.
- Where required by law, or to protect our legal rights.
4. Retention
Enquiry information is kept only as long as needed to respond and to maintain a record of the business relationship, after which it is deleted or anonymised. Server logs are kept for a short period for security purposes.
5. Your choices
You can ask us to confirm what personal information we hold about you, correct it, or delete it, subject to legal record-keeping requirements. Contact us using the details below.
6. Security
We use reasonable administrative and technical measures to protect information, including access controls and encrypted connections. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Cookies
This website does not use advertising or tracking cookies. Any cookies set are strictly necessary for the site to function.
8. Children
This website is intended for business use and is not directed at children. We do not knowingly collect information from children.
9. Changes
We may update this policy from time to time. The "last updated" date at the top of this page reflects the current version.
10. Contact
Questions about this policy or your information can be sent to:
WORLD WIN TRADE COMPANY
324 Hwy 7, Richmond Hill, ON L4B 1A6, Canada
Telephone: +1 289 536 3664
Attention: KAIBIN CHEN